At ASHI we are very interested in all aspects of your learning experience. We know that instructors, class materials and equipment play a big part in your learning and retaining the information presented to you. Please take a few minutes to help us make health and safety training a great experience…

If you have an issue with your learning experience please read below:

Issuing a Complaint:

Although instructors administering ASHI programs are not ASHI employees, we are committed to ensuring that our programs are administered according to our Quality Assurance standards. ASHI is not a partner in most Training
Center/Customer relationships. However, Training Centers are expected to adhere to ASHI's regulations and guidelines. ASHI will investigate any legitimate complaints surrounding Training Centers or Instructors deviating from the objectives of its courses. Following investigation, ASHI may:

• Dismiss the complaint without action
  
  
• Provide the Training Center or Instructor with reasonable and specific quality assurance recommendations/requirements
  
  
• Suspend or revoke the ASHI Training Center Agreement and Instructor authorization.
  

Within the survey you will have the opportunity to issue a formal complaint.

ASHI does not accept verbal, third party or anonymous complaints.